Shipping Information

Thanks for shopping with Medsafety，We care about your order’s shipping as much as you do.

Here are some important information for your reference.

Due to the coronavirus (COVID-19) you may experience delays in order processing times.

All Sales are final. All products are non-returnable.

Shipping Expense
Standard Shipping - Free Shipping across platform
If you wish get your product asap, you may choose DHL as a paid option

Shipping

We dispatch our orders within 2 to 3 working days from the date of purchase.
At the same time, an informed e-mail will be sent to your e-mail once the parcel is shipped.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We will be unable to redirect orders once items have been dispatched.

Shipping Time
Most of products will be shipped from our warehouse in HongKong，In most cases, It would take 10 to 20 natural days for the parcel to arrive to your location. The shipping time varies based on multiple factors, ie: the destination country, custom, weather and so on. In case of shipment delays, we will try our best to communicate with shipping couriers to speed up the process.
Thank you for your understanding for any potential inconvenience!

Checking On The Status Of Your Order
You can check the status of your order at any time by using the Tracking details sent to you by email. you can track your order online with the tracking detail .the tracking site is:https://www.17track.net/en.
It may take up to 24 hours for the order status to be updated.

Shipping Time
In most cases, It would take 7 to 20 natural days for the parcel to arrive to most countries or your location. The shipping time varies based on multiple factors, ie: the destination country, custom, weather and so on. In case of shipment delays, we will try our best to communicate with shipping couriers to speed up the process.
Thank you for your understanding for any potential inconvenience!

Special Notice
we will try our best to deliver to you in time, but please be aware that delivery may be delayed due to the COVID 19 pandemic affection，especially in some regions that are under quarantine. may god bless us all to overcome this safely.

if you have any other shipping related question, please contact
[email protected]